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All packages are implemented on the SS&C Blue Prism platform using our telemetry framework, AI Objects, and methodologies, ensuring a securely built ecosystem with proven reliability.
Professional Services - Enterprise
Ecosystem Telemetry Implementation
Ecosystem Telemetry Implementation
Ecosystem Telemetry Implementation
This package is intended for organizations who seek to upgrade their existing Blue Prism platform with Toro Pulse, allowing for robust system reporting using our custom telemetry framework & methodologies. Project templates, Business Objects, web services, web hooks, database schemas, and sample reporting included.
Requires Blue Prism 7.4.x with Hub, 7.5, or Work HQ
AI-Hybrid Telemetry Implementation
Ecosystem Telemetry Implementation
Ecosystem Telemetry Implementation
This package integrates Toro Pulse in addition to agentic AI reporting, creating robust reporting metrics that integrate seamlessly into your existing processes.
- Monitor limit token utilization
- Control AI reasoning, instructions, and prompt optimization directly on your automations
- Reduce cloud administration overhead through direct API-driven database RAG vector indexing optimization.
Project templates, Business Objects, web services, web hooks, database schemas, and sample reporting included.
Requires Blue Prism 7.4.x with Hub, 7.5, or Work HQ.
Enterprise Support & Maintenance Plan
- Guaranteed response times (SLAs): Predictable support windows and faster time-to-resolution when issues impact automations.
- Reduced automation reporting downtime: Rapid troubleshooting and restoration to keep bots and workflows reporting consistently.
- Expert troubleshooting for complex automations: Access to specialists who understand RPA platforms, integrations, APIs, and orchestrators.
- Improved business continuity: Faster recovery during incidents reduces operational disruption and protects service delivery.
- Bug fixes and hotfix support: Faster access to known issue resolutions and vendor/platform workarounds.
- Predictable budgeting: Fixed, monthly plan pricing helps avoid surprise costs from emergency support or ad-hoc consulting.
- Root-cause analysis (RCA): Documented incident reviews that prevent repeat failures and strengthen resiliency.
- Improved stakeholder confidence: Business teams trust automation more when support is structured, accountable, and dependable.
Service Level Agreement Response Times
P1 – Critical Automation unavailable for core business process 1 business day
P2 – High Automation partially functional 2 business days
P3 – Medium Non-critical issue or workaround available 3 business days
P4 – Low General inquiry or advisory 5 business days
Response times refer to acknowledgment and initial assessment, not resolution.
Contact us for pricing options.
Toro Automate - Automation Services | AI Research
Phoenix, Arizona
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